Ticket policy

REFUNDS + EXCHANGES

Please make sure your group is committed before purchasing.

All sales are final

Realm of Terror tickets are non-refundable. This includes changes in personal plans, weather, missed arrival windows, discomfort with the experience or dissatisfaction with the event.

Date exchanges

Tickets may be exchanged to another event date at the value originally paid when exchanges are available. If the new date or ticket type costs more, the difference is due. Moving to a lower-priced option does not create a refund for the difference.

If Realm of Terror cancels

If Realm of Terror cancels an event, a refund or rescheduling option may be offered at Realm of Terror's discretion.